Evaluating the Implementation of Project Re-Engineered Discharge (RED) in Five Veterans Health Administration (VHA) Hospitals
2018
Background Improving the process of hospital discharge is a critical priority. Interventions to improve care transitions have been shown to reduce the rate of early unplanned readmissions, and consequently, there is growing interest in improving transitions of care between hospital and home through appropriate interventions. Project Re-Engineered Discharge (RED) has shown promise in strengthening the discharge process. Although studies have analyzed the
implementationof RED among private-sector hospitals, little is known about how hospitals in the Veterans
Health Administration(VHA) have
implementedRED. The RED
implementationprocess was evaluated in five VHA hospitals, and contextual factors that may impede or facilitate the
undertakingof RED were identified. Methods A qualitative evaluation of VHA hospitals'
implementationof RED was conducted through semistructured telephone interviews with personnel involved in RED
implementation. Qualitative data from these interviews were coded and used to compare
implementationactivities across the five sites. In addition guided by the Practical, Robust
Implementationand Sustainability Model (PRISM), cross-site analyses of the contextual factors were conducted using a consensus process. Results Progress and adherence to the RED toolkit
implementationsteps and intervention components varied across study sites. A majority of contextual factors identified were positive influences on sites'
implementation. Conclusion Although the study sites were able to tailor and
implementRED because of its adaptability, redesigning discharge processes is a significant
undertaking, requiring additional support/resources to incorporate into an organization's existing practices. Lessons learned from the study should be useful to both VHA and private-sector hospitals interested in
implementingRED and
undertakinga care transition intervention.
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